"We were approached by the head of Property Management from Harcourts state office to trial a new program 'Tenant Options'. At first I was a bit sceptical but having used it now for over 2 months the team and I love the program. So far we have found no issues with the program, it has dramatically saved our time spent reference checking, sped up the time frame in which we are able to accept applicants and overall streamlined the process. The automatic landlord summary is a fantastic feature which again saves time as it pull all the relevant information needed.
The customer service from Michael and the team at Tenant Options has also been fantastic, we have only dealt with the support team during the setup and since then the program has run very smoothly.
I would happily recommend any Property Manager to use Tenant Options, the automatic reference checking and landlord summary will save you copious amounts of time.
Rachel - Senior Property Manager, Harcourts
"We approached Tenant Options because we were feeling overwhelmed with our workload of checking and chasing up tenant applicants for the ID’s and bank records. Tenant Options helped us by taking away 90% of the headache of applications. Reference checks, ID’s everything is done online and on one portal. It places the onus on the tenant to do the work and not the property manager. As a property manager I then check any references as I would normally anyway. It is easy to read and download.
The result was freeing up time to focus on other work.
One thing I liked was their support and the ease of use of the software.
I found the experience absolutely 100% easy.
I would recommend Tenant Options to people who need time"
Deborah - Principal, Real Estate Partners
We approached Tenant Options because it was recommended to us by the Head of Property Management for Harcourts SA after we had discussions about where most of our time was being spent (wasted) in our department.
Incredibly simple to implement and we saw an instant reduction in the amount of time we spent chasing references for applications. Every Property Manager, no matter what size rent role, will benefit from this.
Jennifer - Investment Manager, Harcourts