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Sales & Real Estate
Agency Enquiries
For all Sales & Real Estate Agency account enquiries please contact us using the form below. We will respond to you via your contact details within 48hrs.
Please Note: Applicants, Renters or Referees will not receive a response via email. Please use our chat service in the bottom right corner of the website to communicate with us.
Tenant and Referee
Enquiries & Assistance
For application, tenant accounts and reference assistance, please use our online Chat Service on the right of this page.
For enquiries regarding the status of an application, please contact the Real Estate agent directly.
If you are having trouble logging in, try resetting your password.
Please also refer to our FAQ’s page, as you’ll likely find your question and answer here.
Property Manager FAQs
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Tenant Options focuses on compliant application collection, automated reference requests and simplifying the screening process so property managers can review applicants faster. Tenant Options adapts to each state’s application requirements ensuring confidence and ease of use for Tenants and Property Managers.
Yes. Tenants can reuse their profile information and documents to apply for multiple properties without re-entering all their details.
The core application form follows regulatory requirements, but property managers can request additional information or documents where appropriate.
Tenant Options automatically sends reference requests to employers, landlords, or personal referees via secure online forms.
For privacy and security reasons, the application form itself cannot be directly shared with landlords. However, you can share a secure summary of the application with the landlord from within Tenant Options.
Yes. Tenant Options is 100% free to use for Tenants!
Yes. Tenant Options integrated seamlessly with most Property Management software.
Yes. Tenant Options assists Property Managers to conduct open home inspections by enabling tenants to register and book open home inspections, sending reminders and any notifying tenants of any changes to inspection times.
